Patient Journey
Four steps from first call to lasting change.
We keep the process transparent. No surprise upsells, no hidden consultations, no package-lock-in. Here's exactly what to expect.
How care works
01
Free Discovery Call
A 15-minute call (phone, LINE, or WhatsApp) with our care coordinator. We understand your goals, medical history and current situation — and tell you honestly whether we're the right fit.
02
Medical Assessment
In-person consultation at Chalong or BISP. Full metabolic work-up, body composition scan, and a conversation with your physician. You leave with a written recommendation — no pressure to start that day.
03
Your Program Begins
Induction visit: medication selected, dose explained, injection training (if relevant), first month's protocol written out. Your doctor's direct LINE/WhatsApp is shared for side-effect questions.
04
Monthly Reviews
Every 4 weeks: body composition re-scan, physician consultation, dose review, adjustment if needed. Between visits: digital check-ins and responsive support. Progress measured in data — not guesswork.
What's different
No packages sold upfront. Ever.
Most clinics in Phuket sell 10-session, 20-session, lifetime packages. We don't — because weight loss is a medical process, not a membership. You pay monthly, you can pause or stop between months, and no one will try to sell you anything you don't need.
See Transparent Pricing